In the wake of recent standardized testing taking place in schools across the nation, an encouraging note went viral. This inspirational letter reminded students that they are more than just their test scores, reminding each that “you are special and unique… kind, trustworthy and thoughtful and every day you try to be your very best.”
The popularity of the letter is a testament to the fact that, young and old, we all appreciate a little encouragement.
The importance of encouragement in the work place is well documented in the book “Encouraging the Heart: A Leader’s Guide to Rewarding and Recognizing Others.” According to the book, encouraging the Heart is demonstrated in ways such as:
1. Rewarding and recognizing individuals, celebrating spirit of community. This means personal, thoughtful recognition that shows true appreciation for a job well done.
2. Expecting the best from everyone, setting clear expectations/goals, provide feedback, creating conditions for success.
3. Showing appreciation for individual excellence; celebrating values and victories by creating a spirit of community.
4. Having fun together, displaying honest caring for employees.
When was the last time your team demonstrated these actions? What are some things you can do to facilitate more encouragement? (the ODA Newsletter has an idea… e-mail firstname.lastname@example.org to be added)